Required/Desired Education and Qualifications
Required Education and Qualifications:
High school diploma and/or GED with 5+ years of experience in customer service or logistics management
Desired Education and Qualifications:
- College degree in business administration, logistics, supply chain management, or relevant field
- 2 – 5 years of experience in logistics management
A Day in the Life of a Logistics Coordinator
A day for a logistics coordinator can be unpredictable. Each day is different depending on issues that arise. The logistics coordinator may be tracking and fixing shipping orders at one point and then meeting with warehouse and manufacturing employees for updates the next.
Each day involves reviewing orders and tender acceptance and rejection and shipping documents, taking care of special situations, making plans for future shipments, and correcting problems. Staying on top of load planning, such as building and tendering loads are priorities for the logistics coordinator. Collecting data from procurement services and engineering can be crucial in determining the best transportation strategies for capacity, customer satisfaction, and cost efficiencies.
So, here are some daily activities in a day for a Logistics Coordinator:
- Becomes aware that a shipment hasn’t been delivered because of a mechanical breakdown that has delayed loading.
- Replans the orders and communicates with the customer.
- Receives a new rush order that requires processing the shipment and suggesting possible routes.
- Is alerted of a driver who is stuck in traffic and therefore needs to find a new route.
- Reviews the week’s data and discovers that there is a driver with a consistent issue with speeding, excessive braking, or late delivery.
- Calls a customer and suggests solutions for another delivery. Then, sends the new routes to all drivers who are impacted.
- Looks at short-term and long-term needs and poses “what if” scenarios.
- Analyzes the plans to assess how they can meet the company’s goals.
Typical Working Conditions for a Logistics Coordinator
A Logistics Coordinator will mostly work in an office setting but may need to be in warehouse environments at times.
Planning, scheduling, and supply chain optimization software provides the critical scheduling and tracking information for a Logistics Coordinator, making their job more automated.
Logistics Coordinator Salary Range and Benefits
According to Glassdoor in March 2022, the national average salary for a Logistics Coordinator is $46,000 per year. The website www.comparably.com has the salary range in the U.S. for logistics coordinators as $32,000 to $116,000, with a median salary of $74,000.
Benefits for a Logistics Coordinator are a complete package including:
- 401(k) matching
- Health insurance
- Dental insurance
- Disability insurance
- AD&D insurance
- Vision insurance
This logistics coordinator job description and position overview can be a guide for employers who need to hire for this position. This job description also helps candidates to better understand if they’re a fit for the role and what they can expect from it.