Required/Desired Education and Qualifications:
A Sales and Operations Planning Director needs to have a depth of knowledge in all areas of supply chain such as demand planning, supply planning, and inventory planning. An S&OP Director must have excellent communication skills in order to work with different stakeholders in the areas that are integral to meeting the company’s goals.
Being organized and having strong facilitative skills are important in leading members of the team in monthly meetings and communicating with upper management. Leadership and interpersonal skills are necessary to drive results in fast-paced and demanding environments. Making decisions in keeping strategies and tactics aligned with the goals of customer satisfaction, profitability, inventory, lead times, and working capital. Central to this role are both the ability to analyze needs based on capacity and capability as well as the ability to develop solutions where there are problematic issues.
- Bachelor’s degree in Business, Supply Chain Management, or Logistics
- MBA or Master’s degree in Business, Engineering, Supply Chain Management, Finance, or equivalent
- 5-10 years of experience in Supply Chain (Demand Planning, Supply Planning, and Inventory Planning in an environment of both manufactured and sourced finished goods) and/or related supply chain management including design, implementation, and execution of S&OP-related processes
A Day in the Life of a Sales & Operations Planning Director
The Sales & Operations Planning Director’s day is definitely not boring. The role is focused on gathering and analyzing data used to forecast the proper deployment of resources. A large part of the day is spent on planning, managing, and controlling a portfolio of products from forecasting and demand to plant output in order to support commercial, financial, and operational plans.
Any day may find the Director working with manufacturing sites in developing appropriate fulfillment models that are adaptive and scalable, anticipating future business requirements. In meeting this objective, the S&OP Director may find part of his/her day interacting with Directors working in manufacturing and supply chain areas. An important task involves analyzing supply constraints and identifying innovative solutions to quickly resolve them. He/she is always communicating and in problem-solving mode.
So many areas at a company come into play when planning sales and operations–areas like sales, marketing, manufacturing, inventory, and finance. The S&OP Director has meetings constantly with these different areas to communicate, get information, and facilitate reviews. Any day can find the S&OP Director gathering data from these areas and analyzing it for current status, future needs, and forecasting for demand. He/she is continually utilizing software that presents leading indicators and data analytics when aligning with financial plans, minimizing back orders, and positioning inventories to meet targeted customer service levels.
S&OP Professionals can be hard to find. You’ll need more than an S&OP Director job description to learn how to hire or what to expect when you apply. That’s why working with specialized S&OP recruiters can be helpful to finding just the right person for the job!
Typical Working Conditions for an S&OP Director:
The S&OP Director works inside either in an office, in meeting rooms, on a manufacturing floor, or in a warehouse. Director-level personnel often have to travel up to 20% annually in order to personally engage with relevant stakeholders.
Using technology for S&OP improves and streamlines the process by smoothing out unreliable data, information silos, and scheduling challenges, all of which can make planning difficult. Many cloud-based technologies like collaboration tools and supervisory control and data acquisition (SCADA) software are commonplace. Analytics tools turn data into actionable insights for demand forecasting, price management, inventory management, scenario modeling, and market trend analysis.
Collaboration tools like Slack, Basecamp and Office 365 are also popular technology enablers for S&OP. These tools improve productivity and give leaders quicker insight into resource availability.
S&OP Salary Range and Benefits:
Salaries for S&OP Directors have a wide range based on the size of the company, geographic location, and experience level. Salaries can range from $117,000 to $176,000 with a median of about $147,000.
Benefits are a complete package with an S&OP Director position, including:
- Relocation assistance
- 401(k) matching
- Health, Vision, and Dental Insurance
- Disability insurance
- AD&D insurance
- Annual cost of living increases
- Annual performance-based bonuses
- Gym reimbursement
- Employee Assistance Program
- Wellness benefits including nutrition, sleep, executive coaching, etc